Introduction
Dior, the iconic French luxury fashion house, operates a global network of distribution centers requiring the highest standards of precision and efficiency. Partnering with Hardis Group, a leading supply chain software provider, Dior embedded Scandit's MatrixScan technology into its warehouse management system to transform logistics operations across its distribution network.
Challenge
Dior needed flawless fulfillment to maintain its luxury client experience, but manual warehouse processes lacked real-time visibility. Locating items during order preparation was time-consuming, shipping control workflows were inefficient, and existing systems struggled with damaged or poorly printed barcodes — all threatening the precision that luxury logistics demands.
Solution
Dior deployed Scandit MatrixScan Count embedded in Hardis WMS for multi-barcode simultaneous capture during order preparation, and MatrixScan Find with AR overlay guidance for warehouse operators to quickly locate items. AI-powered advanced barcode reading handles damaged, poorly printed, and partially visible barcodes, while real-time data verification provides instant on-screen feedback.
Why SCANDIT
MatrixScan Count enables warehouse operators to capture multiple barcodes simultaneously during order preparation, eliminating the need to scan items one by one. MatrixScan Find uses augmented reality overlays to guide workers directly to the items they need, dramatically reducing search time. The combination of AI-powered barcode reading and real-time AR feedback was the decisive factor in choosing Scandit over alternatives.
"Smart data capture can revolutionize logistics. AI and augmented reality enhance legacy processes, making operations faster and more accurate."
— Samuel Mueller, CEO & Co-founder, Scandit
"Innovative technologies enhance performance and user experience — a technology partnership serving operational excellence."
— Florent Boizard, General Manager, Hardis Supply Chain
Impact
After deploying MatrixScan, Dior achieved an 85% reduction in shipping control time, with AR-guided operations enabling warehouse staff to locate and process items faster than ever before. The technology partnership between Scandit and Hardis is being expanded across all Dior distribution centers worldwide, with plans to further accelerate peak season staffing through faster onboarding of temporary workers.